Terms of service


Company information

Company name: Penta d.o.o.

Address: Ševe 50, 52100 Pula, CROATIA

OIB (VAT): 44365765619

Customer service:

E-mail: [email protected]

business hours: 8:00 to 16:00 (workdays)

General provisions

The company Penta d.o.o. provides online services on the World Wide Web network (the Internet) through its Go2park.eu (https://go2park.eu) website and through the Go2Park mobile application available on Android and iOS mobile devices.

The Go2Park service consists of providing information services and executing financial transactions.

These General Terms of use prescribe the terms and conditions for End Users. By using Go2Park services, Users express their agreement to these Terms and agree to use Go2Park services in accordance with them. The right to use Go2Park services is the personal right of the User, and cannot be in any way transferred to other legal or physical persons, nor is any person authorized to register other legal or physical persons.

Go2Park under material and criminal liability declares that for all the goods and services distributed and sold through Go2Park services the company has signed agreements for the sale of goods and services with the actual providers of such services, or their intermediaries in the sale.

All prices are in Euro (EUR) – VAT is included – and are valid for all payment methods at the time of purchase.

The headquarters of Go2Park is in Pula, Croatia. The legal disputes that may arise as a result of using Go2Park services (unless a special agreement stated otherwise) are under the jurisdiction of the court in Zagreb, and are dealt with in accordance with the Croatian legislation. By using Go2Park services the User agrees that any dispute or claim arising out of or is in connection with these Terms is under the jurisdiction of the court in Zagreb.

The User agrees and accepts that access to Go2Park services can sometimes be interrupted, temporarily unavailable or disabled because of regular Go2Park website maintenance, or for other reasons beyond the responsibility of Go2Park.

The User can send questions, comments and complaints in writing (by post or e-mail), and Go2Park will reply in writing (by post or e-mail) within the legal deadline.

Acceptance of Terms

By using Go2Park services, or using any portion of its content, the User confirms that he is familiar with and agrees with these Terms, as well as all other terms and conditions of using Go2Park services.

If the User does not agree with these Terms, or is younger than 16 years, the User is advised not to use Go2Park services.

Changes to the Terms

Go2Park reserves the right, if it deems necessary, to revoke or amend at any time and without notice any of the terms and conditions herein, and such changes shall become effective on the date of publication on the website

Therefore, we advise Users to periodically review the information contained in the Terms and to keep informed of such changes. Continued use of Go2Park services, or any portion of its content after the announcement of new modified Terms, assumes that the User accepts the changes.

Go2Park reserves the right to change, amend or discontinue at any time, and without notice, any business segment, including the Go2Park service or any part thereof, Go2Park website, Go2Park mobile application or services provided within. Subject right includes, but is not limited to the change of availability, content, availability of new data, transfer methods, as well as the right to access or use Go2Park services.

Go2Park has the right to verify Go2Park website content at any time to ensure compliance with these Terms and applicable legal regulations.

Responsibility

Use of Go2Park services is solely at the User’s risk.

The User is aware of the fact that sometimes there will be service interruptions or events beyond control of Go2Park and accepts that Go2Park is not responsible for any loss of data that may occur during the transfer of information on the Internet. In no case shall Go2Park be liable for any damages that may result from the use of, or the inability to use, Go2Park services as well as for any damage to User’s equipment that may arise as a result of using Go2Park services.

The User is responsible for procuring and maintaining his computer equipment, including all software and hardware owned and used by him, as well as other equipment required to access and use Go2Park services and all related costs. User responsibility applies to any damages or possible injury caused by any error, exception, interruption, deletion, defect, delay in operation or transmission, computer virus, interruption in the communication line, theft, destruction or unauthorized access, changes or misuse of records, inappropriate behaviour, negligence, or any other act.

Along with the above-mentioned conditions, Go2Park will not be liable, regardless of cause or duration, for any errors, inaccuracies or other defects, inappropriate or second-hand information found on the Go2Park website or Go2Park mobile application, as well as for any delay or interruption in the transmission of information to the User, and for any claims or losses deriving from it. None of the above parties shall be responsible for any claims or losses by third parties, including lost profits.

The User agrees to indemnify and not consider Go2Park responsible of any claims for damages and costs, including legal costs, which may arise from the use of Go2Park services by the User.

Users may not use Go2Park services to post or transmit any materials that threaten, or in any way violate the rights of others, any material that by its nature is unlawful, threatening, abusive, libellous, that obstructs or endangers privacy, that is vulgar, obscene, or otherwise objectionable in considered communication, that encourages illegal activities or otherwise violates any regulation and that, without explicit, prior, written approval of Go2Park, contains advertising or any offer of products and services.

The User must not use Go2Park services to advertise or conduct any commercial, religious, political, or non-commercial advertising.

The User explicitly acknowledges that the terms in this chapter relate to the full content and scope of the Go2Park service.

Copyright

Go2Park websites and Go2Park mobile application are privately owned. All communication and interaction taking place through Go2Park services must comply with these Terms.

All materials contained on Go2Park website and Go2Park mobile application are the exclusive right of Go2Park, or are used with the permission of copyright holders and holders of rights to trademarks and/or design. Any copying, distributing, transmitting, publishing, linking or otherwise altering Go2Park website and/or Go2Park mobile application without the express permission of Go2Park is strictly forbidden!

Violation of these Terms may lead to litigation and/or to criminal prosecution against the perpetrator for infringement of copyright, trademark rights, or the rights of any other form of intellectual property.

Types and payment methods

Payment of Go2Park services is possible through the Go2Park User account and the following credit and debit cards: MasterCard, Visa, Diners and Maestro (only for payments with one-time card entry).

After receiving a quote, Go2Park account top up can be made by bank transfer or by credit and debit card: MasterCard, Maestro, Visa and Diners. Banking card payments are managed by a third party (WSPay) through WSPay (service that authorizes credit and debit card payments over the Internet – Internet Payment Gateway), which receives the banking card numbers and other data exclusively for the identification and approval of transactions.

WSPay provides complete secrecy of your banking card data (card number, validity date and CVV code) from the moment you enter them into the WSPay payment form. Payments are forwarded encrypted from your Go2Park application or Internet browser to the issuer (bank that issued your card) and are not stored on Go2Park servers. Go2Park is not responsible for any unauthorized use of user’s banking card information.

The WSPay payment form is secured with the Transport Layer Security (TLS) protocol. All stored data is additionally protected using encryption with a cryptographic device certified to FIPS 140-2 Level 3 standard. WSPay meets all requirements for online payment security prescribed by leading card companies and operates in accordance with the PCI DSS Level 1 standard, which is the highest security standard in the payment card industry. When paying with banking cards included in the 3-D Secure program, beside the validity of the banking card, the issuing bank also verifies your identity by using tokens or passwords.

Security programs

MasterCard® SecureCode™, Verified by Visa

Ordering and buying

To place an order and make a purchase through Go2Park, follow the steps below:

1. Select* article, enter license plate number

2. Review all article information before continuing with the purchase

3. Select payment method (payment card)

4. Purchase confirmation

Compaints

All complaints can be sent by regular mail or e-mail to:

Penta d.o.o., Ševe 50, 52100 Pula, Croatia, OIB: 44365765619, e-mail: [email protected]